For our bookers
Information about your booking
By Sebastian1 author16 articles
Who are our helpers (cleaners)? Do they have a work permission?
Which types of cleaning do you offer?
How can I claim a tax reduction?
Do I receive an invoice after each booking?
Which cleaning items shall I provide?
Should I be home when I meet the helper the first time?
Can I give a key to my dedicated helper?
What happens if something is missing?
How do I communicate a damage caused by an Helper?
Do you want to communicate special requirement for your cleaner?
What are the working hours of cleaners?
What if the cleaner doesn't show up?
I am not happy with the cleaning results at home!
Can I change or cancel my booking?
How are your service fees calculated?