Cancellation policy
Written by Sebastian Hermans
Updated over a week ago

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day of the conclusion of the contract.

In order to exercise your right of revocation, you must inform us, Happy Helper GmbH (c/o Ruby Carl Workspaces, Breite Straße 27, 40213 Düsseldorf, e-mail: and/or the contracted Helper by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

If you have requested that the services begin during the withdrawal period, you shall pay a reasonable amount corresponding to the proportion of the services already provided up to the point in time at which you notify us or the appointed Helper of the exercise of the right of withdrawal with regard to this contract, compared to the total scope of the services provided for in the contract.

Sample cancellation form

If you want to revoke the contract, please fill out this form and send it to us

Happy Helper GmbH

c/o Ruby Carl Workspaces

Breite Street 27

40213 Düsseldorf

and/or the assigned Helper back.

I/we hereby revoke the contract concluded by me/us for the provision of the following services: _________________

The service was ordered on _________________.

My/our name is: _________________

Our address is as follows: _________________

Place, date: _________________

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